FREIGHT IS NOT FREE FOR ANY ORDER, REGARDLESS OF SIZE -- PLEASE READ BELOW:
ALL ORDERS SHIP PRE-PAID DIRECTLY FROM THE MANUFACTURER. CASES OF KINDERMATS ARE BULKY AND SHIP BY DIMENSIONAL WEIGHT, NOT ACTUAL WEIGHT. IF YOUR ORDER IS IN EXCESS OF 150 POUNDS, THE SYSTEM WILL NOT AUTO-CALCULATE YOUR FREIGHT AND WILL DEFAULT TO THE $1.00 HANDLING FEE ONLY. YOU WILL RECEIVE AN EMAIL AND/OR A PHONE CALL TO ADVISE YOU OF THE FREIGHT CHARGES AND RECEIVE CUSTOMER AUTHORIZATION BEFORE SHIPPING YOUR ORDER. COSTS VARY BY ZONE AND ZIP CODE.
WE SHIP ALL ORDERS VIA FEDERAL EXPRESS GROUND, UPS GROUND OR USPS PRIORITY MAIL. IF YOU NEED YOUR PACKAGE SENT OVERNIGHT, 2ND DAY AIR OR 3RD DAY AIR, PLEASE CONTACT US FOR FREIGHT QUOTES. MATS ARE SHIPPED BASED ON DIMENSIONAL WEIGHT WHEN USING AIR FREIGHT SO THE COSTS CAN BE SUBSTANTIALLY HIGHER BY AIR. REMEMBER: ORDERS IN EXCESS OF 150 POUNDS WILL NOT AUTO-CALCULATE FREIGHT AND YOU WILL BE NOTIFIED WITH THE FREIGHT COST PRIOR TO SHIPPING. YOU MAY CONTACT US VIA EMAIL (customerservice@kinderkidzstuff.com) or by phone (952)239-3426 WITH ANY QUESTIONS. THANK FOR FOR VISITING OUR SITE! |